Customer Care
Welcome to Titania Academy’s Customer Care webpage, your dedicated hub for unparalleled support and assistance in your dental education journey. At Titania Academy, we take pride in offering a diverse range of courses tailored to the unique needs of dentists worldwide. Our commitment to your success goes beyond the classroom, and this webpage is designed to ensure that you have a seamless and enriching experience with us. Whether you have questions about our course offerings, need technical assistance, or simply seek guidance on your educational path, our team of knowledgeable and friendly professionals is here to serve you. Discover the world of opportunities at your fingertips with Titania Academy, where your growth as a dental professional is our top priority. Welcome, and let’s embark on this educational journey together.
Privacy & Safety
We prioritise the privacy and safety of our users. We are committed to protecting your personal information by implementing robust security measures and adhering to applicable data protection laws. We collect and store your data securely for the sole purpose of providing our services, processing transactions, and improving our offerings. We do not share your personal information with third parties without your explicit consent, except when required by law. Our website utilizes encryption technology, secure payment gateways, and regular system updates to safeguard your data. We also provide options to manage your preferences and access, correct, or delete your personal information. By using our website, you agree to this Privacy & Safety Policy and trust us to handle your data responsibly and securely.
Cancellation and Refund Policy
Titania Academy strives to provide flexibility and transparency regarding cancellations and refunds for our courses. If you wish to cancel your course enrolment up until 60 days before the course start date, you will be eligible for a refund of 75% of the paid amount, subject to an administrative fee of 25%.
Refund request made after this period of 60 days before of the course date, will not be processed, and the course fee will be non-refundable.
To ask for a cancellation and refund, please contact our customer care team with your request, including relevant details such as your order number. We are committed to ensuring a fair and straightforward process for cancellations, while also respecting the time and effort invested in preparing for the course.
*If for any unexpected reason Titania Academy cancels your course, the amount paid will be refunded, but with an operational fee of 10%.
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